What to do if you lose something on a CT Plus red bus

If you have lost something whilst travelling on a CT Plus London red bus, please use the following details

For items lost on routes 26, N26, 309,  388, 394, W5, W12, W13 Please contact Ash Grove on 020 7275 2454 and ask for red bus lost property (24hrs).

For items lost on routes: W11, W16, W19, 385, 397 please contact our Walthamstow Avenue depot on 0203 559 5910 and ask for red bus lost property (24 hrs).

All lost property is normally held for a few days at our depots before being sent on to the Transport for London lost property office at Baker Street – so please try to get in touch as soon as possible if you'd like to collect it from us.

The contact details for the TfL lost property office are:

TfL Lost Property Office
200 Baker Street
London NW1 5RZ
Telephone: 0845 330 9882 (08:30 to 16:00, Monday to Friday except bank holidays)

You can find out more about the TfL lost property service on the Lost Property Office pages of TfL's website

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